Case Studies
20% Cost Savings, 90% Automated: Accelerating Test Efficiency for a Global Smart Access & IoT Leader
A global leader in intelligent access solutions with products found in more than 50 millions homes needed a partner with strong test automation expertise to design and implement a holistic automation solution comprising tools, practices, and expert resources. SCIGON helped them accomplish this, increasing both the quality of their application and the overall end Customer Experience (CX).
Zero Performance Issues at Launch: On-Demand Performance Engineering Gets a Critical Fintech App to Market on Time
A Fintech start-up needed a technology partner that could operate in a new unstructured model which required close collaboration between remote teams to plan, build, and execute the tests independently. Learn how SCIGON’s On-Demand Performance Architect helped build a team in a repeatable environment to help them launch a critical application into market with zero performance issues.
8 Sites. 30 Markets. 14 Languages: Delivering Speed, Consistency & Quality Across a Global Luxury Hospitality Brand
One of the world’s most prominent luxury and hospitality brands partnered with SCIGON to successfully roll out eight new web sites across 30 markets, maintain a consistent brand experience, and introduce a new reservation-booking engine across multiple platforms that featured unique, country and customer specific requirements.
90% Automated, On Time & On Budget: Accelerating App Migration QA for a Multinational Fortune 500 Restaurant Chain
A multinational Fortune 500 restaurant chain needed a partner that could work within their model and that was not only completely remote from all team members, but could collaborate with the team and be able to plan, build, and execute the tests independently.
10+ Years. 20+ Initiatives. Every Delivery On Time & On Budget for a Top U.S. Health Insurance Provider
For more than a decade SCIGON has partnered with one of the largest health insurance providers in the U.S., overseeing more than 20 Quality Assurance initiatives involving application migration, UAT, eCommerce, WARP, and marketing testing.
14 Critical Vulnerabilities Closed in 30 Days: Proactive Application Security Saves a National Insurer from a Costly Breach
A ten year national insurer, who has grown organically through their claims technology over the last decade; is now facing challenges created by those same years of growth — an application environment that is heavily dependent upon third party vendors and includes many applications with large amounts of un-tested “business logic” that have never been tested against a set of known security vulnerabilities. With increased volumes of claims being processed along with increasing PII regulations, SCIGON was retained to provide an assessment of all layers of the application from the perspective of both how it functions in operationally processing claims (without impacting existing operational processes), and also as a potential threat surface for attackers (while at the same time not creating new compliance risks).
60%+ Fewer Unqualified Leads, Agency Retainer Eliminated: AI-Powered Demand Generation Brings Outbound In-House for a Global B2B Firm
In addition to finding the right Demand Generation Agencies, this company also wanted to move away from having to bill for their services regardless of the results. The company was looking for a way to improve upon the traditional approach of working with multiple agencies to generate new leads. To meet these needs, SCIGON developed an Artificial Intelligence (AI) powered lead generating platform which would use the clients’ existing Customer Relationship Management (CRM) database to provide an intelligent approach to lead generation.
89% Faster Loan Processing, Full ROI in Under 5 Months: Custom Document Intelligence for a Regional Mortgage Lender
A regional mortgage lender processing more than 4 million pages of loan documentation per year — across 200+ document types, with individual files routinely exceeding 700 pages — had made manual indexing and routing its most labor-intensive back-office function. Lending forms and regulatory requirements change constantly, and misclassification wasn’t just an operational inconvenience: it was a compliance and closing risk the operations team had no scalable way to manage. SCIGON was brought in to build a purpose-built automated solution that could handle the volume, adapt to form changes, and take the manual load off a team that had already run out of runway.
Thousands of Backlogged Claims Cleared in 60 Days — No New Headcount: Automated Case Intake for a Healthcare Reimbursement Law Firm
A healthcare reimbursement law firm was losing on two fronts at once: thousands of potential cases sitting in a growing backlog as statutes of limitations quietly ran out, while unqualified matters continued consuming billable hours that belonged on cases worth pursuing. With attorneys required to manually review hundreds to thousands of pages of medical records before a single case could be accepted, the intake process couldn’t keep pace with incoming volume — and the cost of that gap was compounding on both sides of the ledger. SCIGON was brought in to solve it.
40% Less Marketing Overhead, Zero Data Loss: Full-Stack MarTech Migration to HubSpot for a High-Growth B2B SaaS Company
A rapidly growing B2B SaaS firm has grown its marketing stack (as an opportunity) rather than through a strategic plan — and now has a broken process that has fractured the email, lead nurture and customer data into multiple systems. The marketing team spends time weekly cleaning up their data so they can execute new campaigns; while sales is using outdated lead information. Therefore, what the company needed was a singular tool that would be able to act as a single source of truth for the entire revenue team. SCIGON developed this solution.
Predictive Demand Forecasting on Google Cloud AI Cuts Inventory Waste by 30% for a Regional Retail Chain
A retail chain with more than 50 locations had been masking a demand forecasting problem with excess safety stock and buyer intuition for years — resulting in chronic overstock on slow-moving SKUs, intermittent stockouts on fast sellers during peak periods, and margin erosion from markdowns on inventory that should never have been ordered. The data to solve it existed; the infrastructure to use it didn’t. Without a predictive system capable of synthesizing signals across every location and SKU simultaneously, the gap between what the data could tell them and what buyers actually knew was only going to keep widening.
Structured AI Readiness Assessment Delivers Board-Approved Roadmap and 12 Prioritized Use Cases for a Mid-Market Manufacturer
A mid-market manufacturer was fielding board pressure to act on AI while internally having no clear answer on where to start, what the data looked like, or whether existing infrastructure could support the ideas on the table. Two prior internal scoping efforts had stalled without producing anything actionable — because the underlying problems were structural: data fragmented across legacy ERP systems, plant-floor systems, and departmental spreadsheets, no data governance function, and no shared definition of what AI-ready actually meant for the business. What the company needed wasn’t another internal task force. It needed an objective outside assessment that could honestly inventory where it stood and hand leadership a roadmap they could act on.
Legacy Infrastructure Retired, Time-to-Insight Cut by 60%: Google Cloud Migration Transforms Reporting for a Healthcare Analytics Firm
A healthcare analytics company that provided insights to hospitals and health systems has been operating beyond its on-site capabilities for several years – data job processing times had increased from minutes to hours; the analysts’ ability to build their own workarounds in order to create timely reports was diminishing rapidly; and both hardware and ETL (Extract-Transform-Load) pipeline ages are using too much of an organizations IT staff. The need for near real time dashboards is being requested by clients, which led to a decision that a cloud-based migration would have to occur — but the challenge would be to complete this transition without causing a disruption to the clients.
7 Sites. 1 Platform. 50% Less Content Overhead: Digital Consolidation and Analytics Overhaul for a National Services Brand
A national services company had built seven regional websites across seven different vendors and platforms — each with its own login, its own content process, and its own interpretation of the brand. With no unified analytics, no consistent campaign tracking, and brand standards that had drifted significantly across properties, the marketing team couldn’t measure national digital performance and leadership had no single view of traffic or attribution. The fragmentation was a measurement problem, a brand risk, and an operational bottleneck all at once.