Case Study
8 Sites. 30 Markets. 14 Languages: Delivering Speed, Consistency & Quality Across a Global Luxury Hospitality Brand
CHALLENGE & TEST REQUIREMENTS
Our Client is one of the world’s prominent luxury and hospitality brands. In 2017, the company was looking to expand its web presence in local markets (where it had locally-owned and operated properties) while ensuring a consistent and compelling brand and user experience. The company wanted to work with a partner who would truly understand their brand needs, stakeholder and systems and be able to leverage these learnings on multiple site deployments.
From my experience working with the team at SCIGON, SCIGON has grown into a powerhouse provider of overall Software Testing solutions both in manual and in test automation. They are uniquely positions and bring the strongest and best resources to the table, always. Their model is very flexible, responsive, cost effective in nature. They offered on-shore, off-shore, and hybrid service delivery models that made it easy to choose the right suited working model for my companies' needs.
Director, Quality Engineering
SOLUTION & APPROACH
Our client engaged SCIGON as a single-sourced, dedicated and independent testing partner. Our mandate was to deliver best practices’ user experience, multiple browser and cross-platform testing to support the rollout of local web sites and a reservation- booking engine. The company needed to test over 500 web pages in 14 different languages spanning 95 properties around the world. Furthermore, our scope of work included functionality testing on a content management system. This engagement had a variety of technical and business challenges including adhering to strict brand and user experience standards by geography and the need to meet the stringent quality and delivery expectations of local owner/operators.
RESULTS
Since 2017, we have helped our client roll out 8 new web sites for over 30 markets. Our testing projects helped deliver high quality, more streamlined and consistent user and brand experiences across multiple platforms.
