ServiceNow Developer



Currently seeking a ServiceNow Developer for a long term contract opportunity in the Chicago area.


  • Provide analytical and technical expertise for ServiceNow configurations; configuring/customizing requested features and creating/customizing workflows.
  • Responsible for researching, planning, coordinating and delivering solutions for the ServiceNow platform.
  • Design, prototype, implement, test, and deploy business rules, technical solutions.
  • Develop existing and custom applications within ServiceNow.
  • Create and use update sets to move customizations between ServiceNow instances.
  • Design for and maintain a highly available and recoverable environment.
  • Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis.
  • Performing day-to-day administration of the ServiceNow instance.
  • Managing users and groups access rights, business rules, controls, and scripting.
  • Handling incident troubleshooting and resolution for ServiceNow-related issues.
  • Developing, preparing and editing application administration documentation, presentations, training materials, and manuals.
  • Establishes and manages system integrations in ServiceNow.
  • Manage incidents/problems related to the ServiceNow platform.
  • Develop & manage service portal and catalog items, operational metrics reporting & dashboards.
  • Ensures that service requests for new users, reports and other requests related to ServiceNow work are prioritized and completed.


  • Strong working knowledge of ServiceNow components such as change, Incident, Problem Management, Knowledge, and Request
  • Excellent knowledge of ServiceNow Best Practices and of latest ServiceNow features Formulation and definition of solution scope and objectives while working with a team of Developers/Analysts on functional requirements/specifications
  • Experience with Object-Oriented Design, Unit Testing/TestDriven Development techniques to design, code, test, debug, and document automated services
  • Expertise with strong ability to learn new technologies/develop elegant solutions: ServiceNow/JavaScript/REST/UI/UX design/HTML/Bootstrap/JSON/JQuery
  • Strong documentation skills: requirements, implementation plans, technical specification documents, and other development/project management docs
  • Business, technical, or integration consulting ServiceNow Development and Administration JavaScript SQL Server Development REST Integrations .NET C# Development

Contract Length:

  • 1 year +

Work Location:

  • Chicago, IL
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